Welcome to our dental practice
** We were amongst the very first practices to open, on the 8th June, and have been working through our urgent care cases and list of outstanding treatments.
This has been a slow process as the guidance remains for us to see a maximum of 8 patients per day, with at least 1 hour between one patient leaving and the next patient entering a surgery, following an aerosol generating procedure.
We are now, however, ready to introduce some routine care, starting with examinations cancelled at the start of our enforced closure. We endeavour to contact all of those patients from this group. In addition, we invite any of our patients who are overdue their check up and are anxious about the delay in seeing their dentist to email us at firstname.lastname@example.org, and we will contact you as soon as possible. We naturally expect a surge in requests and so please be aware that we may take a little longer than usual to respond.
Any patient experiencing acute dental problems, should contact us, between the hours of 09:00 and 17:00, on 07955 114453 where you will be able to speak with one of our dentists and arrange an emergency appointment.
We are especially grateful to our Denplan patients’ continued support. You are the Practice’s lifeline during this unprecedented time. Please be assured that we are all working hard to catch up on your overdue appointments.
Patient and staff safety are paramount. We have secured a steady supply of all the necessary PPE and have established a safe working environment maintaining social distancing where ever possible and minimising the number of aerosol generating procedures. In short, your patient journey has changed beyond all recognition to cope with the demands of treatment during the Covid pandemic. When attending appointments we request patients wear a face covering when walking into the building and whilst waiting for appointments.
We will continue to evolve and update you with any new developments with regards to the current guidance, but look forward to being able to welcome everyone back to the practice in the very near future.**
The team at Heatherstone Dental Practice would like to welcome you to our recently refurbished family dental practice.
A smile is one of the most noticeable and memorable features about a person. The whole dental team at the practice work hard to provide you and your family with the very best care.
With five dentists and a team of hygienists, nurses and reception staff you can be sure of a convenient appointment. We are well located in the centre of Romsey, with parking nearby. We have level access into and within the practice, where we are able to offer ground floor surgeries for those that require this.